Community Management

Social media community management is a major time commitment, but it has to be a priority. Finding the time to manage social media accounts is tough and even seems impossible for some business owners. We’re here to take that pressure off you so you can focus on the day-to-day operations of your business.

When we provide social media community management we’ll build a strategy that represents your brand and gives your business an engaging personality.

We start with research on your industry and then move onto creating great content. When the content is ready to share we’ll post on behalf of your business at optimal times for all of your social media accounts. The goal here is to generate great conversations with your audience and learn details about them. We’ll gather this information and use it to attract new fans, followers, and customers!

In a nutshell, social media community management includes:
  • A monthly editorial calendar filled with pictures, status updates, and valuable resources.
  • A detailed plan of action we’ll use to improve customer service.
  • Daily status updates to all social media profiles.
  • Interaction and friend seeding with audiences on all social media sites.
  • Monthly reporting and analysis.
  • Social media coaching to share best practices.