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Home Blog customer service

Tag Archive

Below you'll find a list of all posts that have been tagged as “customer service”

Making an FAQ Page

A DIY Guide to the FAQ Page

A.J. Kmetz October 22, 2020 Web Design Leave a Comment

TBH, an FAQ page is more important than it may seem! Learn how yours can improve customer service and boost SEO in this DIY FAQ guide.

customer serviceFAQ pageSEO
The Origins of Call Tracking

5 Reasons To Use Call Tracking

A.J. Kmetz July 23, 2020 Small Business Advice Leave a Comment

Almost every company does some business with customers over the phone. Learn how call tracking can give you valuable insight into your marketing campaigns!

call trackingCallRailcustomer serviceGoogle Analytics
Luxor, Egypt Temple Building Brand Trust

What Is Brand Trust in 2020?

A.J. Kmetz May 28, 2020 Small Business Advice Leave a Comment

Brand trust isn’t a simple thing. Businesses are held to higher standards than ever, but building trustworthiness is more rewarding than ever, too!

brand trustbusiness ethicscustomer serviceinfluencer marketingprivacy policy
Why Customer Retention Matters

Why Customer Retention Matters and How To Improve It

A.J. Kmetz January 30, 2020 Marketing FAQ, Small Business Advice Leave a Comment

You take a break from work to run out and get a coffee. There are two coffee shops near you: …

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customer servicesmall business tipssocial media marketing
customer service through social media

Customer Service through Social Media: Does it Exist? Is it Effective?

A.J. Kmetz September 18, 2014 Small Business Advice, Social Media 1 Comment

Imagine going to your favorite local donut shop on a Saturday morning at 8 a.m. and the sign says it …

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